Employee Engagement Surveys · Not-for-Profit Sector
Your mission depends on
your people. Are they
truly engaged?
Not-for-profits run on passion — but passion alone doesn't prevent burnout, turnover or disengagement. Your Say Surveys helps NFPs understand what their people really think, so you can retain great staff, strengthen your culture and deliver more impact.
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Understand why your best people are leaving — before it's too late✓
Build a culture that matches your mission and values✓
Cost-effective programs designed for NFP budgets✓
We handle everything — no new platform, no IT resources needed✓
100% confidential — staff speak freely, you get the real pictureFree consultation
Talk to our team today
We'll call within 1 business day — no obligation, no lock-in
No spam No lock-in contracts Australian owned
What's included
Everything you need — without
the complexity or the cost
Survey design tailored to your NFP
We understand the NFP context — purpose-driven staff, resource constraints, volunteer complexity. Your survey is built around your reality, not a corporate template.
End-to-end project management
We know your team is stretched. We handle everything — setup, distribution, reminders and analysis — so your people can focus on your mission.
NFP sector benchmarking
See how you compare against similar NFPs — so you know where you stand and where to focus your energy first.
Board-ready insights report
A clear written report with plain-language findings, prioritised recommendations and formats suitable for board reporting and funder requirements.
Our methodology
What we measure
Our survey framework is built around 4 core Employee Experience KPIs, assessed across 11 workplace categories — giving you a complete picture of your people's experience.
KPI 01
Engagement
How emotionally committed your people are to the organisation and its mission
KPI 02
Belonging
Whether staff feel valued, included and connected to their team and culture
KPI 03
Connections
The quality of relationships across teams, management and leadership
KPI 04
Progress
Whether people feel they're growing, developing and moving forward in their roles
Assessed across 11 categories:
The Organisation
Leadership
Management
Communication
Collaboration
My Work
Well-Being
Inclusions
Growth & Development
Remuneration & Benefits
Client/Customer
Why it matters for NFPs
What NFP leaders gain from
running an engagement survey
NFP staff are driven by purpose — but purpose alone doesn't prevent burnout. A well-run survey gives your leadership the clarity to act before problems become crises.
Understand why your best people leave
Turnover in the NFP sector is costly and disruptive. Find out what's driving it before your best people walk out the door.
Give staff a genuine, safe voice
In mission-driven organisations, people often stay silent to protect the cause. Anonymous surveys surface the truth your leaders need to hear.
Tackle burnout before it spreads
NFP staff carry heavy workloads for deeply personal reasons. Identify burnout risk early and take action while you still can.
Align culture with your mission
When your culture doesn't match your values, staff disengage. Surveys reveal the gap and give you a roadmap to close it.
Give your board real evidence
Move beyond anecdote. Give your board and funders the data they need to support investment in your people and culture.
Track improvement year on year
Repeat surveys show whether your people initiatives are working — and demonstrate to funders that you're a well-run organisation.
How it works
Simple from day one
Most organisations are up and running within two weeks of their first call. Here's how it works.
STEP 01
Free consultation call
We talk through your goals, team size, timeline and any specific areas you want to explore. Takes 30 minutes. No obligation.
STEP 02
We design your survey
Your survey is built from scratch around your organisation — customised questions, branding and a structure that gets you real answers.
STEP 03
We run everything
Launch, distribution, reminders, confidentiality management — all handled by us. Your team just fills in the survey.
STEP 04
Insights delivered
You receive a full dashboard, written report and a debrief call — with specific, prioritised recommendations you can act on immediately.
Every engagement survey includes
No hidden extras. No surprises.
Everything you need to run a professionally managed survey is included from day one.
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Custom survey design
Built for your organisation, not off-the-shelf.
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Full project management
One dedicated person manages your project end-to-end.
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Anonymous, confidential collection
Employees respond freely — results are fully anonymised.
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Live results dashboard
Real-time visibility as responses come in.
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Industry benchmarking
See how you compare to similar organisations.
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Written insights report
Plain-language findings and prioritised recommendations.
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Results debrief session
We walk you through findings and answer your questions.
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No lock-in contracts
We earn your trust every time — no long-term commitments.
Who it's for
Built for every type of NFP
From small community organisations to large national charities — we have a solution that fits your size, budget and needs.
HR & People Leaders
Get the data you need to make the case for investment in your people — and the evidence to back your strategy to the board.
CEOs & Executive Directors
Understand what's really happening in your organisation — not the filtered version that reaches the top.
Community & Social Services
Purpose-driven teams that need confidential, well-designed surveys to surface real issues in high-pressure environments.
Health & Disability Providers
Frontline workforces with unique engagement challenges — we tailor every survey to your operational reality.
What NFP clients say
Trusted by NFP leaders across Australia
★★★★★
"We are now running our third survey and the data has been so helpful in understanding our business, culture and staff thoughts and feedback. I've found the team to be fantastic to work with. They deliver what they promise."
JH
Juanita Hyde
HR Manager
★★★★★
"We honestly cannot speak highly enough of Your Say Surveys. The process was seamless, professional and insightful. It felt like a true partnership from start to finish."
CS
Carolyn Stephenson
Head of People
★★★★★
"You guys are so great to work with. We love how quick and easy communications are and how insightful the reporting is. Plus the ability to customise reporting is amazing."
AA
Aarene Adoptante
People & Culture Manager
NFP organisations we've worked with
Suncare Community Services
Lifeline
Centacare
Anglicare
DVConnect
Catholic Archdiocese
SensesWA
Umbrella
Common questions
Things NFP leaders usually ask us
We have a limited budget — is this affordable for us?
Yes. We offer cost-effective programs specifically designed for NFP organisations. We'll give you transparent pricing on your first call so there are no surprises.
How do you ensure staff feel safe to be honest?
Responses are fully anonymised — neither you nor we can identify individual respondents. For smaller teams, we adjust the approach to protect confidentiality while still surfacing useful insights.
We only have 20–30 staff — is that enough?
Absolutely. We work with NFPs from 20 people upward. Smaller organisations often get the most value because every person's voice has significant weight.
Our team is stretched — how much work is this for us?
Very little. We handle everything — survey design, distribution, reminders and analysis. Your team's only job is to fill in the survey. No platform to learn, no IT resources needed.
Can you include questions about volunteers and members?
Yes — we can design surveys that cover employees, volunteers or both. We also offer dedicated volunteer and member experience surveys if needed.
Can we use results for board reporting or funder requirements?
Absolutely. Many NFP clients use their survey results for board reporting, strategic planning and demonstrating organisational health to funders. We can tailor reporting formats to suit.
NFP types we work with
Ready to get started?
Your people are your mission.
Start listening to them.
Book a free 30-minute consultation and we'll show you exactly how a survey would work for your NFP — with indicative pricing and a sample report tailored to your sector.
Book my free consultation →Prefer to call? 1800 850 528