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Privacy & Policy

Privacy Policy

Your Say Survey (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, store, and disclose personal information. By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide through contact forms, consultations, or inquiries, such as:

  • Full Name
  • Email Address
  • Company Name
  • Phone Number

How We Use Your Information

  • Respond to inquiries, send service updates, and (with consent) marketing emails.
  • Create, host, and manage your surveys, and reports.
  • Analyse usage patterns to enhance our offerings.

Sharing & Disclosure

  • Service Providers: Cloud hosts, payment processors, email delivery—only as needed to operate the service.
  • Professional Advisors: Legal, accounting, or auditing firms for compliance or advice.
  • Legal Requirements: If required by law or to protect rights, property, or safety.
  • Business Transfers: In the event of a merger or sale, with notice and applicable rights.

Data Security & Retention

We retain personal information only as long as necessary; thereafter it is securely deleted or anonymised.

Cookies & Tracking

  • We use cookies to remember preferences and track usage. You can disable cookies in your browser, though some features may be affected.
  • We employ third-party analytics (e.g., Google Analytics) to collect anonymised usage statistics.

Your Rights

  • Access & Correction: You may request access to or correction of your personal information by emailing yoursay@pathwaysaustralia.com.au. We’ll respond within 30 days.
  • Deletion: You may request deletion, subject to legal or contractual requirements.
  • Opt-Out: You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.

Third-Party Links

  • Our site may contain links to external websites. We do not control their privacy practices and encourage you to review their policies.

Changes to This Policy

  • We may update this policy periodically. The “Last Revised” date will reflect any changes. Continued use after changes constitutes acceptance.

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